jlibat Privacy Policy

Introduction and Scope

jlibat ("we", "our", "platform") operates a safe and reliable online gaming service for players in Bangladesh. When you use our website (jlibat.cam), register an account, or use any of our services, you are considered to have agreed to the terms of this privacy policy.

The purpose of this policy is to clearly inform you of what data jlibat collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties. We believe transparency around data is the foundation of a trustworthy platform.

What Data We Collect

We collect various types of information to manage accounts, process payments, and ensure safe gaming on jlibat. The categories are detailed below:

2.1 Identity Information

• Full name and date of birth
• National ID (NID) or passport number (for verification)
• Registration email address
• Mobile number
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Login time and session data
• Cookie and web beacon data
• Gaming activity logs

2.4 Communication Data

If you contact us via live chat support or email, we retain a record of that conversation. This helps us maintain service quality and assists in resolving disputes.

Purpose of Data Collection

jlibat collects and uses your personal information only for the following legitimate purposes:

• Account Verification: To confirm your identity and age, which is essential for ensuring responsible gaming.
• Payment Processing: To complete secure transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
• Service Improvement: To personalize your gaming experience and improve platform performance.
• Security and Fraud Prevention: To prevent unauthorized access to accounts and financial fraud.
• Legal Compliance: To retain information required under applicable laws and regulations.
• Customer Support: To resolve your questions and complaints quickly and effectively.
• Bonuses and Promotions: To assess your eligibility and provide relevant offers.

Data Storage and Security

jlibat follows the highest technical standards to protect your data. Our security measures are as follows:

4.1 Encryption Technology

All your sensitive data is transmitted using SSL encryption. This means that during data transfer, third parties cannot access it in a readable form. Financial data is protected with an additional layer of encryption.

4.2 Access Control

Within the jlibat internal team, only authorized personnel can access your personal data. Every access is logged and regularly audited.

4.3 Data Retention Period

Your data is retained while your account is active and for a defined period after account closure to meet legal requirements. Financial transaction records are kept for the period prescribed by regulation.

4.4 Response to Security Breaches

In the event of an unexpected security breach, jlibat will take prompt action and notify affected users as quickly as possible. We will investigate the incident and take steps to prevent it from happening again.

Data Sharing with Third Parties

jlibat may share your data with third parties in limited and specific circumstances. Each case is detailed below:

5.1 Payment Processors

The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to process your deposits and withdrawals. These partners follow their own privacy policies and are bound to protect your data.

5.2 Game Providers

Our game providers including Pragmatic Play, Spribe, and JILI may access limited session data to ensure fair gameplay. Personally identifiable information is not shared with them.

5.3 Legal Authorities

We may disclose information to relevant authorities to meet legal obligations arising from court orders, government requests, or lawful investigations.

5.4 Third-Party Advertisers

We do not sell your personal data to advertisers. However, aggregate and anonymized analytical data may be used to improve our services.

Cookie Policy and Tracking Technologies

jlibat uses cookies and similar technologies to improve the user experience on the website and to ensure security.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the website — such as maintaining your login session, verifying security, and remembering your language preference. Without these cookies, the platform will not work properly.

6.2 Analytical Cookies

Analytical cookies are used to collect information about which pages are visited most, how long users stay on the site, and where they encounter difficulties. This data is fully anonymized and is used to improve our services.

6.3 Cookie Control

You can disable cookies from your browser settings. However, disabling essential cookies may cause some jlibat services to not function properly.

Your Rights

As a jlibat user, you have the following rights regarding your own personal data:

• Right of Access: You have the right to know what information we hold about you.
• Right of Rectification: If any of your data is incorrect, you can request that it be corrected.
• Right of Erasure: In certain circumstances you can request that your data be deleted, though legal obligations will be taken into consideration.
• Right to Restrict Processing: In specific cases you can request that processing of your data be temporarily paused.
• Right to Data Portability: You can request to receive data relating to you in a structured, machine-readable format.
• Right to Object: You can object to the use of your data for specific purposes.

To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat support. We will respond to your request within a reasonable timeframe.

Protection of Minors' Data

jlibat strictly prohibits participation by anyone under the age of 21. We do not knowingly collect personal data from any minor. Age verification during account registration is mandatory.

If we suspect that an account is being operated by a minor, we will immediately suspend that account and delete the associated data.

International Data Transfers

Our servers and technology infrastructure may be located in international-standard data centers. If your data is processed outside Bangladesh, we ensure that the data protection laws of that country provide adequate protection, or we ensure equivalent protection through our own contractual arrangements.

All the protective measures described in this privacy policy continue to apply in the case of international data transfers.

Policy Updates and Contact

jlibat reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you via your registered email. Continued use of the platform after changes are made will be considered acceptance of the new policy.

10.1 Contact Us

Please contact us for any questions, concerns, or requests related to this privacy policy:

• Email: [email protected]
• Live Chat: Instant support in Bengali available 24/7

We generally aim to respond to your request within business days. More complex matters may take a little longer, but we handle every request with care.

Responsible Gaming and Data Use

jlibat monitors your gaming activity data to ensure responsible gaming. The purpose of this monitoring is to identify unusual gaming patterns and provide support where needed — it is never used against you.

If you feel your gaming habits are getting out of control, please contact us. We can offer limit-setting, temporary breaks, or self-exclusion options. For more details, visit our Responsible Gaming page.